Check payment terms before opening
Our Terms & Conditions explain who may open an account, which account details must be accurate, and when we may request phone verification before account access. They also set expectations for deposits and withdrawals made through DANA, OVO, GoPay, QRIS, bank transfer or a virtual account:
-
1
use the payment profile connected to your own account and keep transaction references available. A payment can remain pending while we match the reference, confirm wallet status or complete an account check. We may update policy wording when operating requirements change, and the current page applies
-
2
after publication where local law permits. Eligibility and access depends on local law, so you should check the rules that apply to you before opening an account. If a clause is unclear, contact us through the account support route before sending funds.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
